I conducted several rounds of user interviews and found that most of the users wanted a clean and easy to use interface that allowed them to purchase tickets without the hassle other competitors had given them in the past, digital ticketing, and easy Apple Wallet integration. 'I want to skip the lines' is a phrase I heard more than any other. I created a round of paper, and then digital wireframes to map out the flow of my app and the user journey. After creating digital prototypes, I conducted a few rounds usability testing to make sure the basic user flow felt good. My initial findings were that users wanted an easier way to select the amount of tickets, that users felt the sign-in screen felt antithetical to the direction behind the app, and that users wanted more payment options. After this round of feedback and tweaking, I moved onto creating the visual design system behind the app.